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 OUR MISSION We help organizations increase performance through consulting and education in management technologies. We facilitate clarity of individual responsibilities, processes for continual improvement aligned with organizational strategy, and development of new capabilities for both individuals and the firm.
VALUES
- We believe in freedom and independence for organizations and individuals
- We desire open and honest dialogue
- We promote personal and professional development
PHILOSOPHY
- Organizations can choose their future and shape it through shared learning
- Effective organizations are comprised of individuals who take responsibility for their actions
- Actions of leadership are congruent with what is said, and hold to high ethical standards
- As systems change, individuals adapt; in doing so, the organization creates the best culture for their situation
OUR CLIENTS
We've consulted to Fortune 500 companies, family-owned businesses, nonprofit organizations, and start-ups. More than 400 organizations have sent individuals to our public workshops, including the manufacturing, healthcare, education, government and service sectors. Most work is gained through client referrals.
Following are some of our clients from the manufacturing sector: Alcan, Alcoa, Baxter, BAE Systems, BOS Automotive, Bosch, Brunswick, Caterpillar, Columbus McKinnon, Cooper Standard, Dana, Flowserve, Hoover Precision Products, Hydro Aluminum, Jack Daniel Distilleries, John Deere, Johnson Controls, Kennametal, Orchid International, Parker Hannifin, Philips Consumer Electronics, PML Incorporated, Premier Refractories, Rockwell, Superior Industries, Strongwell, Thermalex, TRW, Tuff Torq and Vinylex.
Clients from the financial, healthcare, public, reverse logistics, and service sectors include:
- BlueCross BlueShield TN
- Kingsport Area Health Improvement Project (KAHIP)
- Miami Performing Arts Center
- Mountain States Health Alliance
- Oak Ridge National Laboratory
- RenaissanceRe
- Image 1 Wireless
- Tanner Corporate Services
- ZLB Plasma Services
Educational institutions, professional organizations, and private training groups for which we've delivered public, in-house, or internet-based workshops include:
- American Society for Quality
- Caribbean Institute for Quality
- Design Management Alliance
- D.L. Newslow & Associates
- East Tennessee State University
- JP Russell & Associates
- Focus Development Group
- MSQPC/The Quality Center
- Northeast State Community College
- Seminar Information Services
- Society of Manufacturing Engineers
- Trenholm State Technical College
- Walters State Community College
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