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 OUR MISSION
We help organizations increase performance through consulting and education in quality management technologies.
PHILOSOPHY
Organizations shape their future through continual learning and action. Leaders ensure congruence of words, behaviors and systems, and demonstrate high ethical standards.
OUR CLIENTS
We've consulted to Fortune 500 companies, family-owned businesses, nonprofit organizations, and start-ups. More than 650 organizations have sent individuals to our public workshops, including the manufacturing, healthcare, education, government and service sectors.
Following are some clients from the manufacturing sector: Alcan, Alcoa, Baxter, BAE Systems, Bell Helicopter, Bosch, Brunswick, Caterpillar, Flowserve, Fresco Systems, Hydro Aluminum, Jack Daniel Distilleries, John Deere, Johnson Controls, Kennametal, Parker Hannifin, Philips Consumer Electronics, Rockwell, Schick, Studsvik and TRW.
Some from the financial, healthcare, public, reverse logistics and service sectors include: BlueCross BlueShield TN, Lombard Elementary School District, Miami Performing Arts Center, Mountain States Health Alliance, Oak Ridge National Laboratory, Octapharma Plasma, RenaissanceRe, Image 1 Wireless and U.S. Food & Drug Administration. Some educational institutions, professional organizations and private training groups for which we've delivered public, in-house or internet-based workshops include: American Society for Quality, Caribbean Institute for Quality, Design Management Alliance, East Tennessee State University, JP Russell & Associates, MSQPC/The Quality Center, North Carolina Association for Healthcare Quality, Northeast State Community College, Progressive Healthcare Conferences, Society of Manufacturing Engineers and Whittington & Associates. Clients of these organizations for whom training has been conducted include: Aerospace companies, automotive suppliers, calibration and test labs, casino industry, city government, clinical research labs, electronic components, defense contractors, energy research labs, government agencies, health care providers, insurance companies, medical device manufacturers, military bases, oil & gas industry equipment providers, pharmaceutical companies, retail distribution centers, steel service centers, telecommunications firms and transportation infrastructure.
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