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Another Root Cause Presentation |
by Duke Okes on
2010-01-28 16:28:36 |
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Sometime back I posted a link to a good presentation on root cause analysis that focused (if my memory is correct) on it's application in an IT service environment. Here's a link to another set of slides which I believe give a good summary. Granted I'm biased, since he's used one of my articles as a key reference. But the more we can help others in their journeys the more we improve the world. |
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We contract with organizations in several ways: Daily Rate Basis -- Project Basis -- Retainer Basis. This allows clients to determine the optimum time/cost balance suited to their needs. Daily Rate Basis: An hourly rate is converted to a daily rate (8-hour day) and work is billed based on the number of days incurred. This is the ...
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March 2010 March 01-03 - Presenting a workshop on Root Cause Analysis for ASQ Learning Offerings, Las Vegas NV.
March 16 - Speaking on Auditing Outside the Box: Thoughts on Improving the Audit Function with th...
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