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January 2010    

Another Root Cause Presentation by Duke Okes on 2010-01-28 16:28:36
Sometime back I posted a link to a good presentation on root cause analysis that focused (if my memory is correct) on it's application in an IT service environment.  Here's a link to another set of slides which I believe give a good summary.  Granted I'm biased, since he's used one of my articles as a key reference. But the more we can help others in their journeys the more we improve the world.


How Difficult are Your Goals? by Duke Okes on 2010-01-24 15:15:14
Need some inspiration?  Rent or purchase Man on Wire.


Poor Obama by Duke Okes on 2010-01-21 11:06:23

I'm headed to a talk tonight by someone who really understands leadership.  It's been really frustrating watching how Obama fulfills the role partially, but then doesn't follow through.  I think he's truly afraid, at a personal level, of conflict.

In effect he proposes ideas, but it appears only to help shape image.  He typically doesn't actually do what he said, as it would require standing up for what is right.

Then there's the prostitution issue ... how he proposed to give the unions a special deal in the health care bill.  How can that be leadership? 



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January 2010 Post Index

We contract with organizations in several ways: Daily Rate Basis -- Project Basis -- Retainer Basis.  This allows clients to determine the optimum time/cost balance suited to their needs. Daily Rate Basis: An hourly rate is converted to a daily rate (8-hour day) and work is billed based on the number of days incurred. This is the ... (more)

September 2010

September 30 - Conducting a webinar titled "Internal Quality Audits: Risk Management or Continuous Improvement?" for Progressive Healthcare Conferences. (more)
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