The following courses are listed by the month in which they begin.  Contact us for detailed description of content, location, etc..

Following are comments from some previous course participants:

"The instructor answered all questions thoroughly and checked for comprehension"

"Excellent presenter -- dynamic, engaging and knowledgeable"

"I enjoyed the wide range/scope of examples"

"This is a great class -- would love to do it again!"



August 2010

August 23-25 - Conducting a root cause analysis workshop with ASQ Learning Offerings in Baltimore MD.

September 2010

September 20 & 21 - Presenting a course on Measuring Process/Organizational Performance for ASQ Learning Offerings, Phoenix AZ.

October 2010

October 21&22 - Conducting a workshop on Root Cause Analysis at the NEQC conference in Marlboro MA.

November 2010

November 15-17 - Conducting a root cause analysis workshop with ASQ Learning Offerings, St. Petersburg FL.

February 2011

February 07&08 - Conducting a Measuring Process & Organizational Performance for ASQ Learning Offerings in Houston TX.

February 09-11 - Conducting a Root Cause Analysis workshop for ASQ Learning Offerings in Houston TX.

March 2011

March 14-16 - Conducting a Root Cause Analysis workshop for ASQ Learning Offerings in Las Vegas NV.

April 2011

April 11-13 - Conducting a Root Cause Analysis workshop for ASQ Learning Offerings in Charlotte NC.

We contract with organizations in several ways: Daily Rate Basis -- Project Basis -- Retainer Basis.  This allows clients to determine the optimum time/cost balance suited to their needs. Daily Rate Basis: An hourly rate is converted to a daily rate (8-hour day) and work is billed based on the number of days incurred. This is the ... (more)

Problem Solving & Process Improvement...
I ran into this document last week and was really impressed.  The m...(more)

Bad and Good Economic Advice
Isn't it crazy how government officials (e.g., Tim Geithner & friend...(more)

The Power of Analogies & Metaphors
I love this description:  "A gold miner is a liar standing bes...(more)

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