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The following courses are listed by the month in which they begin. Contact us for detailed description of content, location, etc..
Following are comments from some previous course participants:
"The instructor answered all questions thoroughly and checked for comprehension"
"Excellent presenter -- dynamic, engaging and knowledgeable"
"I enjoyed the wide range/scope of examples"
"This is a great class -- would love to do it again!"
March 2010
March 01-03 - Presenting a workshop on Root Cause Analysis for ASQ Learning Offerings, Las Vegas NV.
March 16 - Speaking on Auditing Outside the Box: Thoughts on Improving the Audit Function with the Knoxville TN ASQ section.
March 25 & 26 - Conducting a root cause analysis workshop for MSQPC in Memphis TN.
April 2010
April 14-16 - Presenting a workshop on Root Cause Analysis for ASQ Learning Offerings, Atlanta GA.
April 29 - Presenting a webinar on Performance Metrics for the North Carolina Association for Healthcare Quality.
May 2010
May 22&23 - Conducing a workshop on Measuring Process/Organizational Performance at the ASQ World Conference on Quality Improvement, St. Louis MO.
May 24 - Presenting a mini-workshop on "Selecting the Right Tools for Root Cause Analysis" at the Institute for Continual Quality Improvement conference within the annual ASQ World Conference for Quality Improvement, St. Louis MO.
May 24 - Speaking on "The Role of Root Cause Analysis in Continual Quality Improvement" at the Institute for Continual Quality Improvement conference within the annual ASQ World Conference on Quality Improvement, St. Louis MO.
August 2010
August 23-25 - Conducting a root cause analysis workshop with ASQ Learning Offerings in Baltimore MD.
September 2010
September 20 & 21 - Presenting a course on Measuring Process/Organizational Performance for ASQ Learning Offerings, Phoenix AZ.
October 2010
October 28 & 29 - Conducting a root cause analysis workshop with MSQPC in Memphis TN.
November 2010
November 15-17 - Conducting a root cause analysis workshop with ASQ Learning Offerings, St. Petersburg FL.
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