APLOMET Building Productive and            
Professional Organizations
 

Another Epic Corporate Screwup

by Duke Okes on 4/17/2013


When I read this article on the Microsoft delimma (http://www.pcmag.com/article2/0,2817,2417855,00.asp) I couldn't help but laugh.  How to major corporations make such mistakes ... ignoring their customers?  Reminds me of the Coca Cola snafu.

Guess Microsoft was just thinking about their future customers ... children who are into pictures/visuals/color.  Most of us adults would rather just go directly to what we want, rather than have to drill down through levels based a hierarchy designed by computer geeks.

 


Musings: My Blog

Another Epic Corporate Screwup
4/17/2013
Real Root Cause Analysis
3/14/2013
Free Webinar on Performance Metrics
1/27/2013
Valuing our Work
1/5/2013
Importance of Thinking Skills
12/11/2012
Good Advice from Roxanne
12/9/2012
Communicating with Senior Execs
11/1/2012
Lame Excuses vs. Root Causes
10/5/2012
Another World
10/4/2012
Good Book Chapter on Quality Metrics
9/14/2012
Root Cause Analysis webinar
9/1/2012
Free Book on Mistake Proofing
8/13/2012
Free Metrics Book+
8/4/2012
On Human Error
7/9/2012
Good Metrics Dashboard Advice
6/12/2012
Considered Legal Implications of ISO 9001 Registration?
6/9/2012
Quality According to Tom Peters
6/2/2012
Facilitating Change
5/5/2012
Free Book to Help RCA Thinking
4/13/2012
Problem Solving with Introverts
3/26/2012
Want to See Example Metrics?
3/10/2012
Rationale for Root Cause Analysis
2/17/2012
Another Root Cause Analysis video
2/12/2012
Root Cause Analysis video
2/9/2012
RIP for Another One
2/4/2012
Interesting Perspective on Quality Management as a Strategy
1/29/2012
Another Quality Horror Story - Sony this time (but gladly not me)
1/25/2012
No Surprise When They Go Under
1/10/2012
Let's Cut the Crap
1/7/2012